What if we tell you that you can drive your dream vehicle with complete peace of mind?
TRACKER CAT 5 Plus protects your vehicle on the go so the police can find it quickly and accurately in the event of theft. You just need to ensure that you keep your Tracker membership card and registration document safe with you at all times and the rest will be taken care of by TRACKER.
Why Should You Get a Tracker Installed in Your Car?
A lot of hassle and financial ache comes with the theft of your car! Aside from the personal distress, you may be looking at:
- Potential damage to your car
- Loss of insurance claim and excess bonus
- Increase in insurance premium
- Additional costs of car hire
- And more . . .
With a sophisticated tracking system like TRACKER CAT 5 Plus fitted in your car, there is less chance of damage and delays and better chances of recovering your car FASTER!
Why Choose TRACKER CAT 5 Plus?
Once you have TRACKER CAT 5 Plus installed in your car, you can sit back and relax that your vehicle is in the safest of hands.
- £486million worth of stolen vehicles recovered through TRACKER.
- Operated and trusted by all UK police forces.
- Meets the highest Thatcham Category 5 standard.
- Offers tracking protection round the clock, 365 days a year.
- On normal usage, a report is sent to Tracker’s secure operating centre every 5 minutes.
- Uses GSM, GPS and VHF technology to accurately track stolen vehicles whether they are parked underground or hidden in a container.
- Offers journey reports and mileage information through the My TRACKER website.
What Happens if the Vehicle Gets Stolen?
As soon as you notice that your vehicle is not where you left it,
- Report the theft to the police,
- Get a Crime Reference Number from the police,
- Call TRACKER and tell them this Crime Reference Number, Vehicle Registration Number and your TRACKER CAT 5 Plus serial number.
- Once the police locate the vehicle, a uniformed guard from TRACKER will arrive at the location and stay with the vehicle till it’s returned to you. The vehicle may also be immobilised so the engine isn’t started again until you take control of it.
Features of TRACKER CAT 5 Plus
Tags for Driver Identification
TRACKER CAT 5 Plus uses driver tags to authenticate drivers and detect any illegal action on your vehicle. Therefore, keep in mind that the tags should be kept separately than your driver keys so you don’t end up losing them to a thief.
To start the vehicle, the driver must have the driver tag on them and if not, an alert will be sent to you. As soon as the alert is generated, one of Tracker’s representatives will contact you to confirm the location of the vehicle.
Ignition Switch Off
When the vehicle ignition is switched off, the TRACKER CAT 5 Plus will get armed. It will get disarmed automatically when the ignition is on and the driver tag is within a distance of 1 metre from the vehicle.
If the vehicle is towed away without the ignition being turned on, a movement alert will be sent and the representatives from TRACKER will contact you to confirm the location of your vehicle.
Health Check Messaging
In case the TRACKER alert is not sent to the operating centre for more than 28 days, a message is sent to you to confirm that the system is working optimally without any issues.
Reporting on Private and Business Mileage
You can use the official TRACKER website to get detailed information and analysis on vehicle performance, including number of journey hours, private mileage, business mileage and more.
The TRACKER CAT 5 Plus unit comes with a non-rechargeable backup battery. This will continue to operate and protect your vehicle for up to one month even if the vehicle battery is unavailable (For example, when the vehicle has been stolen and hidden) Keep the vehicle battery charged at all times – the backup battery will need to be replaced by one of the TRACKER support staff before it runs flat at a chargeable cost.
As soon as the tracking unit is installed in the vehicle, it becomes functional to start protection. However, the movement sensor is inactive during the first 2 hours so that no false alerts are sent during the fitting of the unit.
To get a new TRACKER CAT 5 Plus or more information: 01274 733633
To transfer ownership of the TRACKER: 01895 455 774
To report the theft of your vehicle: +44 (0) 1752 512 173
Frequently Asked Questions
What is the Registration Document Used For?
The registration document has details about your tracking system and your contact information. Check for accuracy of all details and get amendments made if needed by giving TRACKER a call. This is a very important document and should be kept at a safe location, and never left in the car.
I want to transport my vehicle myself. Can I do it without the TRACKER system getting activated?
You can transport the vehicle yourself if you notify TRACKER. To make sure that a false alert is not generated, give TRACKER a call on 01752 512 173. This way tracking service will be suspended for a limited duration of time.
How Do I Know that My TRACKER CAT 5 Plus is Operational?
For normal usage, the system will send an alert to the TRACKER operating system every 5 minutes. If there is no communication received from your vehicle for 28 days, the staff at TRACKER will give you a call to ensure if everything is okay.
What Happens When You Sell the Vehicle?
A TRACKER system cannot be transferred from one vehicle to another and will stay on the original vehicle for its entire lifetime. If you are selling the vehicle, the new owner will have to register with TRACKER and get a new subscription with a new registration fee. You’ll have to send the tear-off section of your registration document to the TRACKER Network office.
Is it Necessary to get the TRACKER System Tested?
The technical personnel will test the system at the time of installation free of cost. However, you should call for retesting if there have been any major changes to the electrical system of the vehicle, if the vehicle has been in any accident and after the vehicle has been recovered after theft. There will be a minor fee charged for this testing.
Will my Tracker System Work if the Vehicle Battery is disconnected?
It will work on the backup battery. But an alert will be sent to TRACKER. Notify TRACKER before removing vehicle battery so a false alert isn’t sent to you. Keep the battery charged at all times so that the backup one isn’t drained.
How Does the Driver Tag Work?
The driver tag operates through a CR2032 battery. It will send an alert when it’s running low of charge and the battery can then be replaced.
How Many Driver Tags Can a Vehicle Have?
Up to 5 tags can be allocated to a vehicle and you will receive 2 when you purchase the TRACKER CAT 5 Plus system. Further tags can be added by calling TRACKER.
What is Meant by 48 Hour Recovery Guarantee?
TRACKER guarantees that the stolen vehicles will be recovered to you within 48 hours of activation of the tracking system, or else the subscription fee will be refunded to the customer (terms and conditions apply). This is valid up to the length of TRACKER warranty and is eligible to:
- New passenger car and LCV customers only (New customers means after March 2014). No other vehicles are eligible.
- Those who have had hardware installation services done by TRACKER.
- Terms and conditions apply.
What is ‘Guard and Recover’ Service?
Once the police has located your stolen vehicle, a uniformed guard from TRACKER will arrive at the location and stay with the vehicle till it’s picked up for return by the recovery company. (Limited to mainland Great Britain Only)